Privacy Policy
At Peak Gym, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us.
Information We Collect:
We may collect personal information from you when you sign up for membership, book classes, purchase products, or interact with our website or mobile app. This information may include but is not limited to your name, email address, photo, phone number, date of birth, payment details, and health information relevant to your fitness goals.
How We Use Your Information:
We use the information we collect to provide you with our gym services, including membership management, class bookings, personal training sessions, and product purchases. Additionally, we may use your information to communicate with you about promotions, events, and updates related to our gym. We may also use your information for internal purposes such as data analysis and improving our services.
Disclosure of Your Information:
We may disclose your personal information to third-party service providers who assist us in operating our gym and providing services to you. These may include payment processors, software providers, and marketing partners. We may also disclose your information as required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security:
Personal information collected for membership purposes is done so transparently and with the full cooperation and knowledge of interested parties. All collected information is classified as confidential and accessible only to Peak Gym employees. Information is protected against unauthorized access, and we do not disclose it unless required by law. Collected information is stored securely during active membership and will be destroyed upon termination, upon request by the member. If a member does not inform us about leaving, their information will be deleted over time by overwriting their data with new member data. All gym members register on our website by creating an account, which allows them to book classes, view products and memberships, and access our terms and conditions, privacy policy, and more. Members have full control over their data and can delete it at any time.
Peak Gym uses CCTV for safety purposes, retaining recordings for 14 days. By entering the gym, you consent to being recorded.
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Retention of Your Information:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely dispose of it.
Your Rights:
You have the right to access, correct, update, or delete your personal information at any time. You may also have the right to object to the processing of your information or request that we restrict certain processing activities. To exercise these rights or inquire about our handling of your information, please contact us using the information provided below.
Changes to This Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website or mobile app. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions, concerns, or complaints about our Privacy Policy or our handling of your personal information, please contact us at: info@peakgymgib.com